Two separate bills
| Your QuickSamvaad plan | WhatsApp message charges | |
|---|---|---|
| Paid to | Epik Technocravers Pvt Ltd, through Razorpay | Meta, directly |
| For | The software: inbox, campaigns, bots, analytics, API | Each delivered template message, by category |
| How | Card or other Razorpay methods, monthly or annually | The payment method in your Meta Billing hub |
| Invoice | GST invoice from us for every payment | From Meta |
We don't resell WhatsApp messages or add a markup to them. Meta bills you at its own rate, and QuickSamvaad shows you exactly what each message and campaign cost, in Analytics → Costs.
The 14-day free Growth trial
Every new workspace starts with a 14-day free Growth trial, no card needed: broadcasts, unlimited bot flows, automations and the API from day one. A banner in the app counts the days down, and owners and Billing members get a reminder in the notification bell and by email three days and one day before it ends.
- Choose a plan during the trial: you pay on Razorpay as usual, but the first charge happens on the day the trial would have ended.
- Do nothing: when the trial ends the workspace moves to the Free plan. Broadcasts pause and only your first bot flow keeps answering; nothing is deleted, and everything resumes as soon as you subscribe.
- One trial per business: a second workspace for the same email address or WhatsApp Business Account starts on Free.
Choosing and changing your plan
Owners and members with the Billing role manage the plan in Settings → Billing. Prices are on the pricing page.
- Subscribe: pick a plan and monthly or annual billing, then pay on Razorpay's secure page. The plan switches on as soon as Razorpay confirms the payment.
- Upgrade: takes effect immediately.
- Downgrade: takes effect at your next renewal; until then the page shows the plan you're moving to.
- Monthly to annual (or back): cancel, then subscribe again on the other interval.
- Cancel: one click. Your paid plan runs to the end of the period you paid for, then the workspace moves to Free. Nothing is deleted.
- A renewal fails: Razorpay retries the payment. If it still can't be collected, the workspace moves to the Free plan until you subscribe again.
Refunds follow our Cancellation & Refund Policy.
The wallet
The wallet holds prepaid credit for add-ons, such as AI replies when they arrive. Recharge from Settings → Billing with any amount from ₹500 to ₹1,00,000; 18% GST is added at checkout, the full amount you chose is credited, and you get a GST invoice for the payment. The billing page also shows every credit and debit.
GST invoices
Add your GST details first
In Settings → Billing, enter your business's legal name, your GSTIN (optional; leave it empty if you aren't registered) and your state. Invoices use the details on file when they are issued, so add them before your first payment.
Pay
Every subscription charge and wallet recharge creates one invoice, numbered in a single series per financial year, such as
INV/26-27/00001.Download
Download any invoice as a PDF from the invoices list in Settings → Billing.
| Your state | Tax on the invoice |
|---|---|
| Delhi (same state as us) | CGST 9% + SGST 9% |
| Any other state, or not given | IGST 18% |
Plan prices on our website exclude GST; the amount Razorpay charges includes it, and the invoice splits it into the taxable value and tax to the paisa. Changed your GSTIN or address? Update it in Settings: it applies to the next invoice. Invoices already issued can't be changed, so contact us if one is wrong.
Our details for your records
- Legal name
- Epik Technocravers Pvt Ltd
- GSTIN
- 07AAHCE0916B1Z6
- Registered office
- Balaji Telecom, Ground Floor, G-8, Uttam Nagar, Milap Nagar, New Delhi, West Delhi, Delhi 110059
Common questions
- Why didn't I get an invoice for my WhatsApp messages?
- Because we don't charge for them. Meta bills message charges directly and issues its own invoice in Meta Business Suite.
- Can I pay for a year upfront?
- Yes. Annual billing costs less per month than monthly billing; see Pricing.
- What happens to my data if I stop paying?
- Your workspace moves to the Free plan. Your conversations, contacts and history stay; features outside the Free plan, such as broadcasts, stop.