In short
QuickSamvaad is delivered online. Nothing is shipped. Your account works as soon as you sign up, and paid features switch on as soon as your payment is confirmed.
What we deliver
Epik Technocravers Pvt Ltd sells QuickSamvaad, a software service used in a web browser. We do not ship any physical goods, and there are no shipping or delivery charges.
When you get access
- Your account is ready as soon as you sign up and verify your email address.
- When you buy a paid plan, its features are switched on as soon as Razorpay confirms the payment, normally within a few minutes.
- We email you a confirmation and a GST invoice for every payment.
- You use QuickSamvaad online at https://app.quicksamvaad.com, 24 hours a day, apart from planned maintenance.
Connecting WhatsApp
Connecting your WhatsApp number goes through Meta’s Embedded Signup. Steps that Meta controls, such as business verification, display name approval and template approval, follow Meta’s timelines, which we cannot shorten. QuickSamvaad shows you the status of each step.
If something has not arrived
If your paid plan is not active within 24 hours of a successful payment, email hello@quicksamvaad.com with your payment reference. We will activate it or refund the payment in full under our Cancellation & Refund Policy.